FAQ

All memberships will be shipped to you.

We generally ship items once a week on Tuesday or Wednesday.

No, all memberships will be shipped to you.

The Megatailgate is the Nordecke's pregame hang out spot for games. It is located on the corner of Korbel and Black and Gold Blvd in B lot parking lot. The tailgate usually starts around 2.5 to 3 hrs before kickoff. You will pretty much always find people with food and drink willing to share and talk. Everyone is welcome.

No. The tailgate is open to all Crew Supporters and visiting fans of other teams. Come and enjoy yourself with other supporters as we warm up for the game ahead.

The main menu has a section entitled Supporters Groups which will lead you to each group's website where you can learn about each. If you want to get involved, please check out the Participate section.

Go to the section called participate and fill out the volunteer form.  You will be contacted and added to our slack channel.

Well you're in luck, all of our tickets are Nordecke tickets (Although sometime they are Nordecke Overflow tickets in 202).  We provide Nordecke tickets for members at $24 each and $29 for non-members. Just go to the store and select the game you want.  Tickets through Nordecke.com will be open until 10pm the night before a match.  After 10pm there will be a link provided for tickets.  Those tickets will be $27 per ticket and do not include a membership discount.  SO BUY EARLY.

Tickets are transferred to the email you provided in your order via ticketmaster account manager. It's really important that the email you provide is the email you use for account manager.  If you do not have account manager all you have to do is create an account.  Once the transfer is sent to you, you must accept this request. Once accepted you can print the tickets, use as mobile entry or go to the box office and have them print you a physical copy. Tickets will be transferred to you at least 24 to 48 before the match.  Transferring tickets is a manual process so be patient, I promise you will get your tickets before the match.  If you are purchasing a ticket on match day, the tickets will be through the link and the ticket will get to you instantly.  Of course you pay $27 instead of $24 for that if you are a member

First did you receive an email from Nordecke saying your order is complete?  If your order is in "Processesing" it means your ticket hasn't been sent to you yet.  Tickets are sent at least 24 to 48hr before the match.  If it's in "Complete," please check your spam folder for the email. We have several reports that these  go to spam. The ticket transfer will not be from a Nordecke email account, the email is "noreply@ticketmaster.com" and will say "Mapfre Stadium Ticket Office. " If you still can't find the email, log on to your Crew account manager which should coincide with the email you purchased the ticket under and see if you have a transfer request, then just accept it.  If it is not in your spam folder and not on our account manager please email tickets@nordecke.com before game day.

On game day, it is best to send us a private message via the Nordecke Facebook page or twitter.  The email will not be monitored on game day.  If it's past kick off the best way to get a hold of us is via private message on facebook or twitter, but this might not work as reception in Mapfre is not the best and we'll all be watching the game.  

Sorry about that.  If this is the case please decline the tickets and in the notes section state that you received the wrong tickets. The correct tickets will then be transferred to you.  If you accepted the tickets before realizing it was the wrong game, no worries.  Just print the tickets to get them in PDF form and email them to tickets@nordecke.com and let us know you received the wrong tickets.

Please try to contact Nordecke on facebook or twitter via private message.  We'll try to resolve, but understand reception in Mapfre is poor and we'll be watching the match.

Tickets will not be available for purchase at the tailgate.  Instead of you need tickets on matchday and they are available, a link will be provided on nordecke.com.  Tickets are $27 and do not include a membership discount.  The tickets will be sent to you instantly via ticket master.

The fastest and best way to get a hold of us if there is a problem is to go to our Nordecke Facebook page or twitter and message us. If you can't do that please use the form below.