FAQ

If you have chosen Local Pickup as your shipping option, memberships can be picked up at any home game day at the Megatailgate under the Merch tent. The tailgate usually begins 2.5 to 3 hrs before game time and ends about an 1hr before the game (ex for a 7:30pm game, tailgate starts around 4:30pm and ends around 6:30pm)

We generally ship items once a week on Tuesday or Wednesday.

Yes, as long as your items have not already shipped. All you need to do is come to the tailgate and request to pick up your items. The shipping charge will then be refunded.

The Megatailgate is the Nordecke's pregame hang out spot for games. It is located on the corner of Korbel and Black and Gold Blvd in B lot parking lot. The tailgate usually starts around 2.5 to 3 hrs before kickoff. You will pretty much always find people with food and drink willing to share and talk. Everyone is welcome.

No. The tailgate is open to all Crew Supporters and visiting fans of other teams. Come and enjoy yourself with other supporters as we warm up for the game ahead.

The main menu has a section entitled Supporters Groups which will lead you to each group's website where you can learn about each. If you want to get involved, please check out the Participate section.

Well your in luck, all of our tickets are Nordecke tickets. We provide Nordecke tickets for members at $24 each and $29 for non-members. Just go to the store and select the game you want.

Tickets are transferred to the email you provided in your order via ticketmaster account manager. You must accept this request. Once accepted you can print the tickets, use as mobile entry or go to the box office and have them print you a physical copy. We try to log on and transfer tickets once a day so you should receive the transfer email within a day of purchase. If you are purchasing on match day tickets will always be transferred to you well before the match. Typically we shut down online ticket sales by 2:30-3pm day of game.

Please check your spam folder for the email. We have several reports that these have gone to spam. If it is not in your spam folder please email tickets@nordecke.com before game day. On game day, it is best to send us a private message via the Nordecke Facebook page. If it's past kick off the best way to get a hold of us is via private message on facebook.

If this is the case please decline the tickets and in the notes section state that you received the wrong tickets. The correct tickets will then be transferred to you.

Please contact Nordecke on facebook via private message

If our allotment of tickets for the game has not sold out via the store, we will offer tickets on a first come first serve basis at the ticket tent in the Megatailgate. We will facebook and tweet out that we have tickets available at the tailgate if we do have them.

The fastest and best way to get a hold of us if there is a problem is to go to our Nordecke Facebook page and message us. If you can't do that please use the form below.