Last Updated: July 2, 2023
Shipping policy
All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at store@nordecke.com with your name and order number, and we will look into it for you.
If you created an account at checkout, you can check the status of your order via your ‘My Account’ Page
Refunds, returns, and exchanges
Please refer to our full Refunds and Exchange Policy for more details
All sales are final and no refund will be given
In the event that your order arrives damaged in any way, please email us as soon as possible at store@nordecke.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at store@nordecke.com.