Coordinates all Nordecke activities, presides over all board meetings, provides general guidance, secondary signer of financial disbursements (in addition to the Secretary and Treasurer), primary contact with external organizations (e.g. Columbus Crew Front Office, etc.). Responsible for ensuring the ongoing success of the Nordecke. Oversees special projects and ensures the completion of all key Nordecke responsibilities, tasks, and duties.

Responsible for the strategic marketing, internal messaging, and external communications of The Nordecke. This includes coordinating external communication efforts with Recognized Supporters Groups and independent supporters, The Nordecke website and social media accounts, and coordination with the Columbus Crew Front Office and other partners. They are charged with the development and implementation of an annual plan to effectively market to existing and new supporters both inside and outside Columbus. Such a plan and associated elements shall include, but not be limited to, digital media, traditional media, PR, broadcast media, social media, and all effective methods. Maintains supporter registration and email database with assistance from the Secretary.

Oversees the planning and implementation of outreach strategies related to The Nordecke’s community outreach initiatives; responsible for connecting people in the broader community to The Nordecke by cultivating relationships with businesses, individuals, and other relevant organizations; develops a comprehensive annual plan to increase inclusivity within The Nordecke and to increase awareness of the team with, including but not limited to, immigrant and minority communities; runs disaster relief program.

Responsible for the coordination of design, planning, and execution of visual displays in the stadium for The Nordecke, including but not limited to, rail banners, two sticks, tifo; finding a suitable location to trace and paint; maintaining an inventory of fabric, paint, painting supplies, and other items needed for visual displays; creates a team or teams to hang banners, set out flags, ready tifo or any other tasks needed on game day; documents all projects.

Responsible for match-day experience both in and out of the stadium. These duties may include but are not limited to organizing and preparing capos and drums. Additional responsibilities include organizing and growing resources around — Recognized Supporter Groups, capos, song sheets, drummers, marches, banner set up crew, etc. They are also responsible for the organization and weekly fulfillment of the Hard Hat Heroes goal celebration and any other in-game experience. Aside from game-day duties, the Director of Operations is also obligated to meet with the Crew front office quarterly to review any issues or complaints related to match-day operations.

Responsible for match-day operations both in and out of the stadium. These duties may include but are not limited to ticket sales and distribution, planning of tailgate and/or supporter bars events, and collaborating with various groups to ensure a positive matchday environment. Aside from game-day duties, the Director of Operations is also obligated to meet with the Crew front office quarterly to review any issues or complaints related to match-day operations. They are also responsible for ensuring the ticket agreement between the Team and The Nordecke and ensuring the successful transfer of tickets on match day.

Coordinates the development, maintains inventory, and ships merchandise to generate funds to help The Nordecke carry out its stated purpose. This includes but is not limited to coordination of design and production of merchandise, working with Recognized Supporter Groups on their merchandising sales and or options, and creating contacts within and outside the Columbus business community as vendors for merchandise. This individual is responsible for running any digital or physical storefront for The Nordecke and ensuring the accuracy of inventory and transfers.

Creates, builds, and maintains business partnerships for The Nordecke. Works in concert with Director of Merchandise on membership package; Coordinates and oversees external activities including but not limited to, managing sponsorships, organizing partner events, and social activities for members; works with Columbus business community to enact membership benefits and to generate funds to help the The Nordecke carry out its stated purpose; holds regular meetings with Recognized Supporter Groups prior to Board meetings, coordinating with Recognized Supporter Groups to ensure their voice is heard on the Board.

Coordinates and oversees all activities related to travel and ticketing for away games; communicates with opposing teams’ Front Office representatives, opposition supporters’ groups’ representatives, league officials, as well as local law enforcement as deemed necessary on a game by game basis; works with Columbus Crew Front Office, Columbus business community and/or government to help facilitate and encourage supporters’ travel to away matches.